Shop assistant and customer

An English dialogue between a shop assistant and a customer .

Mr. Miller needs some extra large picture hooks and some stain remover.


Play Dialogue

Assistant: Good morning, Mr Miller.
Mr. Miller: Hello there, Jim.
Assistant: What can I do for you, sir?
Mr. Miller: Well, I’ve been putting off doing up the house and now I realise it’s a task I can’t get out of. I need to buy some extra large picture hooks.
Assistant: Unfortunately, we’ve just run out of them.
Mr. Miller: Is it possible for you to get hold of some for me?
Assistant: Well, they’re quite hard to come by these days. Is it not possible for you to make do with these medium-sized ones? I think the company I use is going to scrap the larger ones.
Mr. Miller: If that’s all there is, I’ll have to make the most of them. Also, I could do with some stain remover. Yesterday we went to the airport to see my brother off to Germany. As I got out of the car, I dropped a small bottle of whisky I was carrying in my coat pocket. It went all over the front car seats. I’m not sure if I’ll be able to get the stain off.
Assistant: The best thing to use is hot water and salt. Most of the stuff on the market at the moment is not what it’s cracked up to be. They don’t even get rid of simple food stains, let alone those caused by alcohol.
Mr. Miller: Oh really, Jim, you do crack me up! You are not supposed to talk me out of buying things.
Assistant: Well, if I tried to trick you, you’d see through it I’m much better off being honest with my customers. Anyway, you can buy some salt from me if you wish.
Mr. Miller: Can’t you come up with anything more advanced than salt and hot water?
Assistant: It’s not ordinary salt. It’s a special kind which caters for awkward stains. One tin like this should see you through the year.
Mr. Miller: Really? That’s very handy. OK, I’ll take one. I hope the instructions are easy to grasp. I’m really clumsy with these things. Anyway, thank you very much for your help. I’ll see myself out Goodbye.